Service

BACKGROUND

We have been servicing just microwave ovens since 1965. In the beginning we serviced mostly residential because there were very few commercial microwaves. In 1995 we limited our service to just commercial microwave ovens.

REPAIR

A job worth doing is worth doing well. Each repair is completed according to the manufacturer's specifications. We not only determine the immediate cause of the problem but the root cause, repair and test before completion.

REPAIRED AT YOUR LOCATION

All repairs are completed at your location.We do not take the microwave from your location.Repairing the microwave at your location increases the odds for a good repair. If the problem is not apparent the technician can ask questions of you or your staff as to how the microwave failed for better insight. Sometimes microwaves ovens will only fail during heavy use. Sometimes food product or cooking times cause cooking problems. Our goal is to minimize cost and down time for you.

PARTS

We stock all common parts for most models and you can reasonably expect the repair to be completed on the first service call. If we do not have the part you are not charged for a second visit. All parts are genuine replacement parts to insure reliability. As an authorized service and parts center we buy our parts directly from the manufacturer at dealer cost thus passing savings onto you and reducing expensive down time waiting for parts.

WARRANTY

The service call and parts are warranted for 90 days.

INSURANCE

Northeast Microwave LLC is fully insured with Automobile, business comprehensive and professional liability coverage. Certificate of coverage is available upon request.

TECHNICAL SUPPORT

As an authorized service center for ACP, Amana, Menumaster, Panasonic and Sharp, we are automatically notified of all new technical data to insure reliable repairs. We have access to the manufacturer's network data base which is brought to you with every repair.

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